Privacy Policy

Effective Date: June 10, 2024

  1. Introduction

Welcome to LD Veterinary Hospital. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. We are committed to safeguarding your privacy and ensuring the security of your personal data. By using our services, you agree to the collection and use of information in accordance with this policy.

  1. Information We Collect

We collect several types of information to provide and improve our services to you:

Personal Information: Name, address, phone number, email address, and payment information.
Pet Information: Pet’s name, breed, age, medical history, and treatment records.
Usage Data: Information on how you interact with our website, including IP address, browser type, and pages visited.

  1. How We Use Your Information

We use the collected information for various purposes, including:

Providing and maintaining our services.
Communicating with you about appointments, treatments, and updates.
Processing payments and managing billing.
Improving our website and services based on user feedback and interactions.
Ensuring compliance with legal obligations.

  1. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Service Providers: Third parties who assist us in providing our services, such as payment processors and IT support.
Legal Obligations: If required by law or in response to valid requests by public authorities.

  1. Data Security

We implement a variety of security measures to ensure the safety of your personal information. Your data is stored in secure environments and accessed only by authorized personnel.

  1. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

The right to access – You can request copies of your personal data.
The right to rectification – You can request correction of any inaccurate or incomplete data.
The right to erasure – You can request the deletion of your personal data under certain conditions.
The right to restrict processing – You can request that we restrict the processing of your data under certain conditions.
The right to data portability – You can request the transfer of your data to another organization or directly to you under certain conditions.
The right to object – You can object to our processing of your personal data under certain conditions.

  1. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are files with small amounts of data that are stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

  1. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

House #15, Sonargaon Janapath, Sector-07, Uttara, Dhaka-1230
Phone: +880 1733339597

  1. Acknowledgment

By using our services, you acknowledge that you have read and understood this Privacy Policy. Your continued use of our services signifies your acceptance of any changes to this policy.